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1.8 Based on 10 reviews
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  • Customers like
    • Nice employees and dr not so much manager 2
  • Customers don't like
    • Manager rude and not service oriented 2
    • Person that service me the time i went to fix my glasses 1
    • Tried to bait and switch me 1

On 9/Sept/2015 My wife and I saw a commercial on TV advertising 2 pair of glasses for $78.00 She was having trouble with close up and distance. We looked up the nearest location and found that it was at 20 W. Shaw Ave. Fresno, California 93704. We called the phone Number at (559) 222-0220 to see if we needed an appointment first. The Lady who answered was very friendly. When we arrived, she showed us the frames on several boards. The frames were very cheap looking and colors and styles very limited. Now as we looked at the other boards for the... Read more

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Buyer beware. Eyeglass world is a rip off. I bought 2 pair of glasses and one of them I couldn't see thru and went back to the place I purchased them from located on US Highway 98 N., in Lakeland, Fl, and I spoke to a rude employee named Tonya she told me I was having a problem focusing. She stated that I had a problem with prescription the doctor gave me and that I should go and see the doctor so he could give me a new prescription without even looking at the glasses. I went back to the doctor and he notice that one of the glasses OD was off... Read more

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I have been trying to get new glasses foe 3 weeks. First time, picked up glasses, told the guy i could not see distance. He told me to give them a week. Called them that night, after i drove home, and they were to call back. Said something about eyes not changing and 2013. Next day, i went back in there and found out they ordered my 2013 script. Next week, peripherals messed up. This week, still waiting on a "rush" order. Never will we use them again. Read more

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SPEND YOUR MONEY ELSEWHERE. Horrible experience. Rude and unprofessional management. After spending over $300 at this place i am very dissapointed. Contacted corporate and have not even had a call back from DM and it has been a week since experience. Add comment

Eyeglass world is a joke. I paid over 500 dollars for a cut rate pair of glasses. Not two just one.they at first gave me the wrong prescription and then gave me *** about fixing it. After weeks of them screwing around. I get my glasses back.wrong lens material. I had to accept them I need my glasses. Now a year later some coating is flaking off the lens again they refuse to fix them . nope dont waste your time and money on these jokers or the joke will be on you. Read more

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Worst place ever!!!! I am so feed up with this place!!!!! We went in September to get my boyfriends glasses, it took 2 weeks to get them, then they called him and left a message, his lens was in. What???? They didn't say anything about any thing being wrong when we picked them up, so I called them they said they had no ideal but would check and see and call us back. Never got a call back!!! And every time I called I got the same response. So in November we went to the store after Johnathan said he would be there and he wasn't. Had to go back... Read more

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I got two pair of glasses with progressive lenses that strain my eyes and I have a hard time seeing when I drive They told me the progressive lenses are like an hour glass that I see through I have to look through the glasses straight and not turn my eyes to see through them but my side vision is blurry. My eyes are so irritated by the end of the day they ache. I hate these glasses and I don't know what to do Read more

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I was very disappointed in a manager., Jason Braggs. You advertise eye exams for $39. I went to your store because I am retired with limited funds. Dr. Schottman, who was very nice and very professional told me he had to instill eye drops to complete the exam. He did not tell me, it would cost another $10. When I checked out the manager informed me that the service was 10 and the total would be $49. I stated that since I was not informed, I thought he should waive the charge. He was highly indignant and bordered on rude and did NOT waive the... Read more

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So I went to get my eyes examined because my eye vision changed from my previous glasses prescription. So I went to eyeglass world and everything and everyone was so great! They were so nice and everything. But when I was getting my eyes checked, I noticed how when they were asking me to read the smallest letters and all that information, and when I was looking through the machinery so they could find my prescription, I hadn't yet found the right pair of lenses that matched my horrible eye sight, but yet they said the exam was done and they... Read more

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I have never in my entire life been treated so poorly by a doctor at a professional or what was supposed to be a professional establishment. I am disgusted at the way that I was just treated and will be filing a complaint with the Better Business Bureau. I have never been talked down to or treated so badly by a professional in my entire life. The doctor that was working was not only rude but condescending and downright mean. Eyeglass world should be completely ashamed to be represented by people that act on that level. Read more

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