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Am sitting in Eyeglass World now. Still waiting... We came here because I needed same day glasses. That was 2 weeks ago. They lied about being contracted with my insurer, are severely understaffed, and really incompetent. This is my third visit for "same day glasses" and I have been sitting here just shy of 3 hours Add comment

  • Feb 16
  • Eye and Ear Care
  • Lakeland, Florida
  • Frames
  • 25
  • REVIEW RATING 4/5

Went to US Hwy. 98 North store in Lakeland, Florida. They add all sorts of things kn tk make miney and get irritated when you say no. I have been back 3 times to get them adjusted and they still are not right. Paid almost 300 dollars and they are *** frames. As soon as you take them off they need adjusting. The man there, Joseph, acts like you are a pain in his behind and treats you like ***. If... Read more

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  • Apr 11, 2014
  • Eye and Ear Care
  • Pima, Arizona
  • Employees
  • 2
  • 2
  • 217
  • REVIEW RATING 4/5

To try to make a long story short, I went to the eyeglass world in Tucson AZ and that was a big mistake. They doctor messed up my scripts, the techs added falsified notes and claims, and they just totally screwed me. The miscommunication and misunderstandings created such a conundrum ...it got to the point the they started covering eachothers backs. I made a mistake be joining their 3yr club. My... Read more

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  • Oct 16, 2013
  • Eye and Ear Care
  • Eyeglasses
  • 1
  • 1
  • 94
  • REVIEW RATING 2/5

I went to the Eyeglass World office #8284 at 330 N. Alafaya Trail, Orlando ..This people have no customer service skills. The Optometrist is so rude. He's an old miserable man who can't even say "Good morning". There is a worker there by the name of Lisa who was supposed to be helping with picking out my frames but all this lady did was complain about my insurance and instead of helping me she... Read more

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  • Aug 09, 2013
  • Eye and Ear Care
  • Prescription Eye Glasses
  • 154
  • REVIEW RATING 3/5

Went into local eyeglass world for wife's prescription eyeglasses. We have insurance, and employee volunteered to go online and call our insurance company to determine coverage they offer so we could figure out what we can afford out of pocket. We were told our insurance covered the coatings for the lenses and the uv protection coating. Total billed was 435.00. We paid $130 before leaving.... Read more

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  • Jul 24, 2013
  • Eye and Ear Care
  • Des Moines, Iowa
  • Glasses And Frames
  • 75
  • REVIEW RATING 2/5

....is a joke. Didn't have my lenses in stock so they had to order them. I was irritated that I could'nt get them in the promised hour but I was cool to them (not their fault they were out of stalk....I thought). We are going on almost a month. They said 7-10 days. Ridiculous. No one calls to appoligize and when I call to check the status, they just tell me "they aren't in yet". Very irritating.... Read more

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  • Jul 23, 2013
  • Eye and Ear Care
  • Phoenix, Arizona
  • Glasses
  • 103
  • REVIEW RATING 3/5

I've never been upset enough with a company to feel the need to post a review online, but Eyeglass World has pushed me over that edge. When I went to Eyeglass World to pick up my glasses, the employee just handed them to me and walked away without even adjusting them to fit my head. I tried them on and instantly knew something was wrong - the edges were all blurry, I couldn't see far away and one... Read more

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  • May 28, 2013
  • Eye and Ear Care
  • Orlando, Florida
  • Eyeglass Frames And Lenses
  • 90
  • REVIEW RATING 3/5

I ordered 2 pairs of glasses from a professional seeming salesman at the Eyeglass World near me. I was told the glasses would not be ready in an hou...but would be finished later that day. I went back at the appointed time I was told that they had had to order the lenses....would be ready in 3 days. This went on for 2 1/2 weeks!I spoke with a kind of smarmy manager a number of times. When the... Read more

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  • Apr 11, 2013
  • Customer Service
  • Des Moines, Iowa
  • 135
  • REVIEW RATING 2/5

I went to EyeGlass World on S.E.14th Street,Des Moines, IA. Went there to have my eyes checked and to get new glasses. Had cash and the associate that waited on me stole the money, and of all the nerve they had the balls to call me at home at 7 o'clock and say that I had not paid for my glasses. While on the phone associate admitted to taking my money, so in the end I got free eyeglasses that... Read more

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  • Dec 20, 2012
  • Eye and Ear Care
  • Orlando, Florida
  • Eyeglasses Wrong Lens
  • 129
  • REVIEW RATING 5/5

I paid Eyeglass World of Orlando, Florida, Eyeglass World Building, 3808 East Colonial Drive, Orlando, Florida, 32803 $528.00 for new glasses, the idiots clearly put in the wrong lens and then try to convince me that they are just fine. What a crock! I know if I can see clearly or not, my older glasses from Vision Works, although a bit dated work fine, the new over priced garbage from Eyeglass... Read more

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