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1.5 Based on 8 reviews
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  • Customers like
    • Nice employees and dr not so much manager 1
  • Customers don't like
    • Gave me the wrong prescription 1
    • Manager rude and not service oriented 1

SPEND YOUR MONEY ELSEWHERE. Horrible experience. Rude and unprofessional management. After spending over $300 at this place i am very dissapointed. Contacted corporate and have not even had a call back from DM and it has been a week since experience. Add comment

Eyeglass world is a joke. I paid over 500 dollars for a cut rate pair of glasses. Not two just one.they at first gave me the wrong prescription and then gave me *** about fixing it. After weeks of them screwing around. I get my glasses back.wrong lens material. I had to accept them I need my glasses. Now a year later some coating is flaking off the lens again they refuse to fix them . nope dont... Read more

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Worst place ever!!!! I am so feed up with this place!!!!! We went in September to get my boyfriends glasses, it took 2 weeks to get them, then they called him and left a message, his lens was in. What???? They didn't say anything about any thing being wrong when we picked them up, so I called them they said they had no ideal but would check and see and call us back. Never got a call back!!! And... Read more

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I got two pair of glasses with progressive lenses that strain my eyes and I have a hard time seeing when I drive They told me the progressive lenses are like an hour glass that I see through I have to look through the glasses straight and not turn my eyes to see through them but my side vision is blurry. My eyes are so irritated by the end of the day they ache. I hate these glasses and I don't... Read more

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I was very disappointed in a manager., Jason Braggs. You advertise eye exams for $39. I went to your store because I am retired with limited funds. Dr. Schottman, who was very nice and very professional told me he had to instill eye drops to complete the exam. He did not tell me, it would cost another $10. When I checked out the manager informed me that the service was 10 and the total would be... Read more

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So I went to get my eyes examined because my eye vision changed from my previous glasses prescription. So I went to eyeglass world and everything and everyone was so great! They were so nice and everything. But when I was getting my eyes checked, I noticed how when they were asking me to read the smallest letters and all that information, and when I was looking through the machinery so they could... Read more

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I have never in my entire life been treated so poorly by a doctor at a professional or what was supposed to be a professional establishment. I am disgusted at the way that I was just treated and will be filing a complaint with the Better Business Bureau. I have never been talked down to or treated so badly by a professional in my entire life. The doctor that was working was not only rude but... Read more

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Just after reading these complaints, they all seem to have a common thread "customer service" issues.... That's enough for me, taking my business elsewhere. Better figure it out eyeglass world! Add comment

I work in a Walmart Vision Center. Today I worked with a gentleman who had just left an Eyeglass World location. their quote for a pair of glasses with progressive lenses and a pair of prescription sunglasses was over $1000. When he told the young man helping him that he was going to check at Walmart, the guy lied to him and told him that Walmart is their parent company so the prices would be the... Read more

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Am sitting in Eyeglass World now. Still waiting... We came here because I needed same day glasses. That was 2 weeks ago. They lied about being contracted with my insurer, are severely understaffed, and really incompetent. This is my third visit for "same day glasses" and I have been sitting here just shy of 3 hours Add comment

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