Wellington, Florida
Not resolved
0 comments

I thought I was ordering two pairs of glasses under the 2 for $78.00 deal. I didn't really "love" any of the styles, but for work purposes the pair I picked would work and I got a pair and a spare. Great, what a deal!

When I picked them up though, there was only 1 pair, when I asked where the other pair was, they explained that under my insurance would only allow 1 pair. So, I said, I should have ordered them without using insurance? Yes, they said!

Although the staff was very nice, I should have been told that I was only getting one pair, especially when I made it fairly clear how excited I was to get 2 pairs for the price of one.

Next time, I will NOT go to eyeglass world and I have learned a lesson about what questions to ask next time. Thanks!

Product or Service Mentioned: Eyeglass World Two Pairs For 78 Dollars Deal.

Reason of review: Order processing issue.

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