Eyeglass World Phone Numbers and Emails

Toll-Free Number:

  • (800) 637-3597
    Store Experiences
Send Message

Customer Service:

  • (470) 321-7603
    International
  • (877) 868-8946
    Orders

Eyeglass World Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Eyeglass World Website:

Eyeglass World Help Center:

Corporate Office Address:

Eyeglass World
2000 Newpoint Parkway, Suite E
Lawrenceville, Georgia 30043
United States

Other Info (opening hours):

International Fax: +1 (678) 442 8987


Hours (EST):

Monday - Friday: 9:00 am - 6:00 pm

Saturday: 9:00 am - 5:30 pm

Sunday: Closed

More contact details

Fax:

+1 (877) 559 4132

Eyeglass World Rating Based on 37 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Reliability
Value for money

Rating stats

Rating trend

Summary of Eyeglass World Customer Service Calls

40 TOTAL
CALLS
23:19 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Eyeglass World?

Staff Question:

  • “Your manager there's a clown”
  • “Poor service”
  • “Horrible. Ongoing service”

Product/ Service Question:

  • “Broken frame by associate”
  • “Broken glasses during adjustment process”
  • “Fix broken glasses”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “They keep giving excuses why my glasses haven't arrived”
  • “My glasses have been in the Albequerque office on Wyoming since August 3?.. This last Monday the 6th i called and was told they would ship that day. Today is the 10th and there is no tracking # or proof that my glasses were even shipped?”

Request for Information Question:

  • “Need to talk to a regional mgr”

Payments and Charges Question:

  • “I'm disputing my bill”
  • “Pay bill”

Return/ Replace Question:

  • “Replacement glasses are not correct”
  • “Replacement glasses do not have the progressive in the bottom”

Activation/ Cancellation Question:

  • “Cancel order”

Other Question:

  • “Store closed”
  • “I am suing Eyeglass World and America's Best for $12,000”
  • “Landers were not right prescription”

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