Contact Eyeglass World Customer Service
Eyeglass World Phone Numbers and Emails
Toll-Free Number:
-
(800) 637-3597Store Experiences
Customer Service:
-
(470) 321-7603International
-
(877) 868-8946Orders
Eyeglass World Emails:
Customer Service
Legal
Privacy Inquiries
Contact Information
Eyeglass World Website:
Eyeglass World Help Center:
Corporate Office Address:
Eyeglass World
2000 Newpoint Parkway, Suite E
Lawrenceville,
Georgia
30043
United States
Other Info (opening hours):
International Fax: +1 (678) 442 8987
Hours (EST):
Monday - Friday: 9:00 am - 6:00 pm
Saturday: 9:00 am - 5:30 pm
Sunday: Closed
Fax:
+1 (877) 559 4132
Summary of Eyeglass World Customer Service Calls
40
TOTAL
CALLS
CALLS
23:19
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Eyeglass World?
Staff Question:
- “Your manager there's a clown”
- “Poor service”
- “Horrible. Ongoing service”
Product/ Service Question:
- “Broken frame by associate”
- “Broken glasses during adjustment process”
- “Fix broken glasses”
Refund Question:
- “Refund”
Shipping and Delivery Question:
- “They keep giving excuses why my glasses haven't arrived”
- “My glasses have been in the Albequerque office on Wyoming since August 3?.. This last Monday the 6th i called and was told they would ship that day. Today is the 10th and there is no tracking # or proof that my glasses were even shipped?”
Request for Information Question:
- “Need to talk to a regional mgr”
Payments and Charges Question:
- “I'm disputing my bill”
- “Pay bill”
Return/ Replace Question:
- “Replacement glasses are not correct”
- “Replacement glasses do not have the progressive in the bottom”
Activation/ Cancellation Question:
- “Cancel order”
Other Question:
- “Store closed”
- “I am suing Eyeglass World and America's Best for $12,000”
- “Landers were not right prescription”
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Eyeglass World