Product: Eyeglass World Customer Care Clear all filters (10 of 10 reviews match)
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Eyeglass World - Not good

1.0
Details
Went to Eyeglass World in Fort Walton Beach, Florida 3 times and still haven't had anyone wait on me or help me with my prescription. An employee took my prescription and I didn't see him again until I tracked him down in the store and got my prescription back. Will NEVER go to this place again. So very unprofessional and lack of customer service is like I've never seen. Horrible place.
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Review
#1454392 Review #1454392 is a subjective opinion of poster.
Service
Eyeglass World Customer Care
Cons
  • Customer service needs help
Reason of review
Poor customer service
2.0
Details
I'm 74 years old and financially secure - in other words I will pay for what I get and not wait. My sister took me to eyeglass world, Santee because my other glasses broke and I wanted something that day. My exam was unremarkable. For the glasses I wanted they had them...
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1 comment
UptightBeaver
#1626064

I have military medical and they paid for the exam.

Review
#1443826 Review #1443826 is a subjective opinion of poster.
Service
Eyeglass World Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution

Eyeglass World in Spokane, Washington - CRACKED

I got new glasses. Two weeks later. Cracks start showing up in the lenses. Take them back. I bought the 1 year warranty. Takes forever for them to get new lenses. They start cracking . This keeps going on. Once I got a new lenses . NEXT DAY! Cracks start showing. Terrible quality .
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Review
#1426456 Review #1426456 is a subjective opinion of poster.
Service
Eyeglass World Customer Care
1.4
Details
I went to the store the first time, they ignored me then and I decided to walk out. The following week, I was going to go back and get the service I deserved. I went back, picked out 2 pairs of glasses, a simple fix, no prescription, the only thing I wanted was to buy...
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1 comment
Anonymous
#1698465

Eye Glass World SUCKS.. DO NOT USE THEM FOR ANYTHING. THEY DO NOT CARE

Review
#1417976 Review #1417976 is a subjective opinion of poster.
Service
Eyeglass World Customer Care
Cons
  • I will never go back to eyeglass world
Reason of review
Poor customer service
Preferred solution
Train your staff in customer service.

Eyeglass World - Service

1.0
Details
I called about getting some work done on my glass I called the night before for a price and on the fellow day it was different i will go back to eyeglass world for service this is like the 3 time that i got bad service were the workers don't know what is going on
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Review
#1226377 Review #1226377 is a subjective opinion of poster.
Service
Eyeglass World Customer Care
Reason of review
Poor customer service
1.6
Details
I bought 3 pairs of eyeglasses. One for near-sighted and one for farsighted. One prescription was off when I went back they just tried to say it was how it was sitting on my face. I was waiting to pick up my coding classes, overpriced add-on, people that work there...
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Review
#1223862 Review #1223862 is a subjective opinion of poster.
Service
Eyeglass World Customer Care
Reason of review
Poor customer service

Eyeglass World Customer Care Review

1.9
Details
Eyeglass World - Simple Review #1477853260
Castleton square....indianapolis....Waited over an hour AFTER being told I was next... they waited on 2 other customers that came in after I had been there for at least 30mins....
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Review
#946062 Review #946062 is a subjective opinion of poster.
Service
Eyeglass World Customer Care
Reason of review
Poor customer service
2.8
Details
I was on vacation in Las Vegas, Nevada on June 7-2016 when I lost a lens from my progressive glasses. I rode a taxi from my hotel to eye glass world located at 3819 West Safara Avenue in Las Vegas. I explained my problem and decided to get replacement for distance...
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1 comment
Anonymous
#1192995

I have friends in Vegas that can get things done. I'll have to have a little talk with Shawn. The manager probably decided it was too much trouble to ship.

Review
#869048 Review #869048 is a subjective opinion of poster.
Service
Eyeglass World Customer Care
Reason of review
Poor customer service
2.0
Details
On 9/Sept/2015 My wife and I saw a commercial on TV advertising 2 pair of glasses for $78.00 She was having trouble with close up and distance. We looked up the nearest location and found that it was at 20 W. Shaw Ave. Fresno, California 93704. We called the phone...
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1 comment
Anonymous
#1154613

5 months is a really long time to wait.

Review
#821548 Review #821548 is a subjective opinion of poster.
Service
Eyeglass World Customer Care
Cons
  • General manager christopher driver
  • Manager rude and not service oriented
  • Tried to bait and switch me
Reason of review
General Manager Christopher Driver
Preferred solution
Let the company propose a solution

Contact Eyeglass World Customer Service

Mailing Address:
Eyeglass World
296 Grayson Highway
Lawrenceville, GA 30046
Phone:
(800) 637-3597
All Eyeglass World Contacts

Eyeglass World Reviews

  1. 13 reviews
  2. 8 reviews
  3. 4 reviews
  4. 1 review
  5. 2 reviews
Eyeglass World reviews
I've never been upset enough with a company to feel the need to post a review online, but Eyeglass World has pushed me over that edge. When I went to Eyeglass World to pick up my glasses, the employee just handed them to me and walked away without even adjusting them...
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Review
#432219 Review #432219 is a subjective opinion of poster.
Service
Eyeglass World Customer Care