I used to work there, you can call 1-800-584-4150...the voice prompter answers.."thank you for calling Vision Care Holdings.." it will give a dial by name directory if you need one. Call there everyday. This is not a published #. HAHA
Also, the reason people were not getting glasses or contacts recently is because EGW was not paying their bills!!!!! They were not paying vendors for lenses/frames/contacts and they were not being shipped anything! We had to lie to customers and tell them their lenses were on "backorder"...I stopped working there about 4 months ago so this explains everyones complaints.
It is a *** place to work, you can charge the customer whatever price you want, it is sort of like being a used car salesman. There is no such thing as "scratch" or "UV" coating...they charge for it and nothing is applied. Such a joke...stay away!