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I called the main office and they in turn called thier office in Albequerque. The general manager their said she'd talk to the office manger a guy and call me back the next day to tell me what the shipping problem was. The main office previously had told me that a new...
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#1366905
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Eyeglass World - Great!

Made an appointment, thinking that the eye exam was included. I must have gotten Eyeglass World confused with another advertisement. When the miscommunication was discovered, I was treated very kindly and worked with in order to get my young son's eyes examined and purchase glasses. Eyeglass World rocks!
5.0
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Customer service
Price Affordability
Product or Service Quality
Value for money
#1329847
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Purchase occurred 6/30/18. Recieved one pair that afternoon at 2:00. On Friday Aug. 3rd/2018 I got a call & msg that my second pair were ready. I called back informing them they could just mail them to me. They did not ship them Friday. Monday i called early and the...
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#1326411
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Eyeglass World - Service

I called about getting some work done on my glass I called the night before for a price and on the fellow day it was different i will go back to eyeglass world for service this is like the 3 time that i got bad service were the workers don't know what is going on
1.0
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Customer service
Diversity of Products or Services
Insurance Plans Acceptance
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Reliability
Value for money
#1226377
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I bought 3 pairs of eyeglasses. One for near-sighted and one for farsighted. One prescription was off when I went back they just tried to say it was how it was sitting on my face. I was waiting to pick up my coding classes, overpriced add-on, people that work there...
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1.6
#1223862
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Knew it was too good to be true: Found out that their 2 pair for $79 offer came with basic, garbage plastic lenses. The right polycarbonate lenses would cost an extra $100. The clerk would not let me just buy one pair, or even upgrade the lenses on one to save a bit....
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#1214442
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Have never been to see you, but saw your ad on t.v. and it sound good, we live about 120 miles from springfield and was wanting to know the price the Dr charge for looking at the eyes plus frames, and lens. I will need a pair of no line bifocal, Thanks Betty Pogue...
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#1149592
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My journey with Eyeglass world on Fulton started on October 30, 2017. My son had broken his glasses, and lost a lens. Rather than go to his normal doc, we needed quick glasses so we went to eyeglass world, which was recommended by another optician. They got my son in...
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#1142031
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What I ordered was 2 pair of bifocal, one for clear so I wouldn't have to change them during my day to day needs. What I got 2 pair of reading glasses. One pair of frames were the ones I ordered the other I don't know how they came up with them. I have already spent...
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1.0
I didn't like
  • Every
#1138169
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I have VSP insurance and I was told that they took my insurance but they NEVER once told me that I was not in their network. I ended up having a $10 copay and they would charge me $55 for a contact exam and told me that contact exams were more.....I just found out from...
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I liked
  • One dr that covered for the one that is normally there
I didn't like
  • You did not tell me that i was out of network for my insurance
#1060950
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