Latest review first
I'm 74 years old and financially secure - in other words I will pay for what I get and not wait. My sister took me to eyeglass world, Santee because my other glasses broke and I wanted something that day. My exam was unremarkable. For the glasses I wanted they had them...Read more
I didn't like
- Customer service
Eyeglass World - CRACKED
I got new glasses. Two weeks later. Cracks start showing up in the lenses. Take them back. I bought the 1 year warranty. Takes forever for them to get new lenses. They start cracking . This keeps going on. Once I got a new lenses . NEXT DAY! Cracks start showing. Terrible quality .
I went to the store the first time, they ignored me then and I decided to walk out. The following week, I was going to go back and get the service I deserved. I went back, picked out 2 pairs of glasses, a simple fix, no prescription, the only thing I wanted was to buy...Read more
I didn't like
- I will never go back to eyeglass world
I called the main office and they in turn called thier office in Albequerque. The general manager their said she'd talk to the office manger a guy and call me back the next day to tell me what the shipping problem was. The main office previously had told me that a new...Read more
Eyeglass World in Citrus Heights, California - Great!
Made an appointment, thinking that the eye exam was included. I must have gotten Eyeglass World confused with another advertisement. When the miscommunication was discovered, I was treated very kindly and worked with in order to get my young son's eyes examined and purchase glasses. Eyeglass World rocks!
Purchase occurred 6/30/18. Recieved one pair that afternoon at 2:00. On Friday Aug. 3rd/2018 I got a call & msg that my second pair were ready. I called back informing them they could just mail them to me. They did not ship them Friday. Monday i called early and the...Read more
Eyeglass World - Service
I called about getting some work done on my glass I called the night before for a price and on the fellow day it was different i will go back to eyeglass world for service this is like the 3 time that i got bad service were the workers don't know what is going on
I bought 3 pairs of eyeglasses. One for near-sighted and one for farsighted. One prescription was off when I went back they just tried to say it was how it was sitting on my face. I was waiting to pick up my coding classes, overpriced add-on, people that work there...Read more
Knew it was too good to be true: Found out that their 2 pair for $79 offer came with basic, garbage plastic lenses. The right polycarbonate lenses would cost an extra $100. The clerk would not let me just buy one pair, or even upgrade the lenses on one to save a bit....Read more
Have never been to see you, but saw your ad on t.v. and it sound good, we live about 120 miles from springfield and was wanting to know the price the Dr charge for looking at the eyes plus frames, and lens. I will need a pair of no line bifocal, Thanks Betty Pogue...Read more
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